Water Damage Restoration in Alpine, Utah
- 5.0 stars from 36 Google reviews
- IICRC-certified WRT
- Licensed Utah General Contractor (B100)
- On-site inspection within 45 minutes
- Direct insurance billing
A pipe broke in the far wing, or storm water got into a window well? Call (385) 625-7333 any hour. We'll have someone on-site to inspect within 45 minutes, free.
- Licensed Utah contractor, B100 #14314902-5501
- IICRC-certified WRT
- Direct insurance billing on insured jobs
- Mitigation through rebuild, one company
- 24/7 emergency line
When water reaches more than one room
August 2013. Half an inch of rain fell on Dry Creek Canyon in about thirty minutes, right on top of the Quail Fire burn scar, and mud and water came down through the streets around Box Elder Drive and Moyle Drive. One basement took 18 inches of it. Lone Peak Fire called it the worst flooding their crews had seen there (KSL; Utah Geological Survey).
That's the dramatic version. Most Alpine calls are quieter. A big custom house, lots of bathrooms, a long run of pipe from the mechanical room to the far wing, and a finished walkout basement under all of it. The town started in 1850 as Mountainville, got its city charter and its new name in 1855, and stayed small for a long time. The houses you see now mostly came later. We find the source, stop it, and dry what can be saved, then one licensed Utah general contractor puts it back.
Why Alpine homes flood the way they do
Alpine is about as single-family as it gets in Utah County. Roughly 91% of the 3,380 homes are detached houses and 89% are owner-occupied (American Community Survey 2020-2024 5-year). The median home was built around 1998. About 43% went up in 2000 or later. Only about 17% predate 1980, mostly near Main Street and the original town blocks.
What that means for water: large footprints and more fixtures per house. A second laundry. A basement kitchen. A pantry sink. Every one is another supply line, and in a 6,000-square-foot home a slow leak in one wing can run a long time before anyone walks past it.
Across Alpine
We cover all of Alpine. The old town grid around Main Street and Legacy Park. The streets climbing toward Box Elder Drive and the Dry Creek side. Homes along the mountain edge on the east and north. Lone Peak High and the Highland line to the south.
Call and we'll have someone on-site to inspect within 45 minutes. We also work next door in Highland, Lehi and American Fork.
Canyon mouths, cold nights, and burn-scar storms
Alpine sits right at the canyon mouths, higher than most of the valley floor. Cold air drains down out of the canyons on winter nights. Hose bibs and garage walls on the north side of a house take the worst of it.
The other risk is the one 2013 showed. After a wildfire, burned slopes shed water fast, and a summer thunderstorm can push mud toward homes below. If a fire has burned above your street in the last few years, keep window wells clear and know which way water would run across your lot.
If water's coming in right now in Alpine
- Pipe burst somewhere in a big house? Find the main shutoff before anything else. In many custom homes it's in the mechanical room or the basement near the front wall.
- Mud or storm water in a window well: don't open the window. Bail the well if it's safe and call. Muddy outside water isn't treated like a clean pipe leak.
- Leak in an upstairs bath over a finished room: turn off that fixture's valve, put a bucket under any ceiling bulge, and keep people out from under it.
- Garage-wall line froze and split: shut the main, open a faucet at the lowest level to drain pressure, and don't use a torch on the pipe.
- Then call (385) 625-7333. We answer 24/7.
What homeowners ask
Mud came into our basement after a storm. Is that different from a pipe leak?
Yes. Water that ran across the ground carries soil and whatever was on it, so it isn't clean water under IICRC S500. Carpet, pad and lower drywall it soaked usually come out, and the area gets cleaned before drying. A broken supply pipe inside the house is a different call.
Our house is huge. Does that slow drying down?
Not the drying itself so much as the mapping. We meter every room the water could have reached, including the ones that look fine, so we don't miss a wet wall in the far wing. Then equipment goes where the readings say.
Do you do the repairs too?
Yes. We're a licensed Utah general contractor, so the same company handles mitigation and the rebuild, with one point of contact the whole way. For insured jobs we bill the carrier directly.
Is the inspection really free?
Yes. We come out, find where the water went, and explain what we'd do. No charge for that visit.
A clear path from the first call
Response
Call any hour and you reach a person, not a recording. We talk through safety and the water source, then dispatch a crew to your part of Alpine.
Document
We photograph the affected areas and take moisture readings in the materials water reached. That record is what your insurance carrier expects to see.
Extract & dry
Standing water comes out first, then air movers and dehumidifiers run until walls, subfloors, and contents reach a documented dry standard — not just a dry-feeling surface.
Rebuild
When readings confirm the structure is dry, we walk the space with you, list the repairs needed, and Guardian Restoration manages the rebuild itself so the room returns to pre-loss condition.
What stays, what goes, and why
Each material is judged on its own readings and condition. These are the materials we most often assess in Alpine homes.
Walkout basements
Finished lower levels with carpet over slab. We pull up pad where it's wet and dry the slab and bottom plates, then read again.
Long supply runs
A leak far from the mechanical room may have run a while. We trace the line and check every room it passes.
Hardwood and engineered floors
Clean-water losses on hardwood can often be dried in place with mats. We meter board by board.
Drywall
Where water wicked up, a 2 ft flood cut removes the wet strip and opens the cavity to dry.
Storm and mud water
Soil-laden water means porous materials it soaked come out, and everything left is cleaned before drying.
IICRC S500, in plain language
The IICRC S500 is the industry standard for water damage restoration. It is a framework for how to inspect for moisture, classify the water, and dry a structure. It does not say "tear everything out." It asks the restorer to look at the actual conditions and make a reasoned call for each material — then prove the result with readings.
- Inspect: Find where water went with meters, not just where it shows.
- Category: How clean the water is: 1 clean, 2 gray (some contamination), 3 grossly contaminated, like sewage or outside floodwater.
- Class: How much water and how deeply it soaked into materials.
- Dry & verify: Set up drying and track readings until materials reach a dry standard.
When drying in place is reasonable
- The water started clean (a supply line, not a drain or the outside).
- It was caught quickly, before contamination or mold had time to develop.
- The material can release moisture — framing, plaster, solid wood, many subfloors.
- We can get dry air to it, sometimes through small access holes.
When porous materials may need removal
- The water was contaminated (Category 3), such as a toilet base, sewer backup, or yard runoff.
- Materials stayed wet long enough to break down or grow mold.
- The material is porous and holds contamination — carpet pad, drywall, insulation, MDF.
- It has swollen, delaminated, or can't be dried where it is.
More help nearby
Water damage in Alpine?
Call Guardian Restoration any time. We'll help you understand the next step for your home.